Frequenty Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (828) 437-4524.
1. Do I need to have an appointment?
Appointments are not mandatory, however we do recommend them, as we see patients in the order of emergency, appointments, then walk ins.
2. Can I make payments?
Payment is required at the time of service. We accept cash, Debit, Visa, Master Card, Discover and American Express. We also offer CARECREDIT as a payment option. You can apply online or in our office.
3. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age.
4. Is it a good idea to let my pet have at least one litter or heat cycle?
No, there is no advantage to letting your pet have one litter or heat cycle. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors, decreasing the chance of cystic ovaries and uterine infections, decreasing the desire to roam, decreasing the risk of prostate cancer and/or perianal turmors, helps prevent spray or marking and decreases the surplus of unwanted puppies and kittens.
5. What is a pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It test the organ functions, blood counts and clotting function of your pet. We recommend the pre-anesthetic screening to help prevent anesthetic risk during surgery, and to evaluate your pets ability to heal post surgery.
6. How long do the sutures stay in after my pet's surgery?
Procedures involving staples or sutures that are not dissovable are typically removed 10-14 days post surgery. Instructions and information for your pet's care will be given when you pick your up after surgery.
7. What is required for a new puppy?
We recommend a nose to tail exam, vaccines should be started at 6 weeks of age (and continued at 9,12,& rabies at 16 weeks), periodic intestinal wormer is suggested to kill intestinal parasites as they hatch in stages, we also suggest starting on a heartworm, flea, and tick regimen.
8. What is required for a new kitten?
We recommend a complete exam, distemper vaccines should be started at 6 weeks of age. Feline leukemia testing should be performed between 6-9 weeks of age and leukemia vaccines started at 9 & 12 weeks along with the distemper boosters. At each visit we recommend an intestinal wormer be administered to protect your pet from intestinal parasites. A flea and tick regimen should be established also.
9. What is required for senior pets?
Our recommendations are an annual exam, vaccinations to be updated every 3 years depending on rotation, bi-annual intestinal dewormer, annual bloodwork shows any changes or gives a baseline for any future problems with organ function, and helps to diagnose diabetes, heartworms or other unseen diseases.